FAQs
Welcome to the FAQs page for our women's fashion brand! We're here to answer all of your questions about our products and services. If you don't find the information you're looking for here, please don't hesitate to contact our customer service team for further assistance.
Q: What types of clothing does your brand offer?
A: We offer a wide range of women's clothing, including tops, dresses, skirts, pants, shorts, outerwear, and accessories.
Q: What sizes do you offer?
A: We offer a range of sizes from XS to XXL, with some styles available in petite and plus sizes as well.
Q: How do I know what size to order?
A: Please refer to our size chart, which can be found on each product page. We recommend measuring yourself and comparing your measurements to the chart to determine the best size for you.
Q: What is your return policy?
A: We accept returns within 30 days of purchase for unworn, unwashed, and undamaged items. Please see our full return policy for more details.
Q: How do I track my order?
A: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or on the carrier's website.
Q: Do you offer free shipping?
A: We offer free shipping on orders over a certain amount. Please see our shipping policy for more details.
Q: How do I care for my clothing?
A: Please refer to the care instructions on the label of your garment. We recommend washing in cold water and hanging or laying flat to dry.
Q: Can I cancel or change my order?
A: If your order has not yet shipped, you may be able to cancel or change it. Please contact our customer service team for assistance.
Q: Do you offer gift cards?
A: Yes, we offer gift cards that can be purchased on our website.
Q: How can I stay up-to-date on new arrivals and promotions?
A: Please sign up for our newsletter and follow us on social media for the latest updates and exclusive offers.